Privacy Policy

Effective Date: January 01, 2023

This Privacy Policy describes how Shield and Sword Consulting ("Shield and Sword," "we," "us," or "our") collects, uses, and discloses your personal information when you use our website (the "Site") or our services (collectively, the "Services").

What Information Do We Collect?

We collect several types of information from and about users of our Services, including:

  • Basic Identification Information: We collect names and email addresses from users who register on the Site, subscribe to our communications, or access our services.

  • Contact Information: We may collect postal addresses and phone numbers when necessary to provide services, such as sending physical documentation or conducting consultations.

  • IP Addresses: We collect IP addresses for website functionality and security purposes. We anonymize IP address data whenever possible.

How Do We Use Your Information?

We use your information to provide, improve, and personalize our Services, including:

  • User Registration and Identification: We use your name and email address to register you on the Site and identify you for a secure and personalized experience.

  • Communication: We use your email address to send updates, newsletters, and respond to your inquiries.

  • Service Enhancement: We use your contact information to deliver services and improve our offerings.

  • Website Functionality and Security: We use IP addresses to maintain website performance, manage network infrastructure, and detect security threats.

  • Analytics and Improvement: We use anonymized data to analyze website traffic and user behavior to improve the Site and our Services.

Cookies

We use cookies to enhance your experience and improve the functionality of the Site. You can manage your cookie preferences in your web browser settings. Disabling cookies may affect website functionality.

Sharing Your Information

We will not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate the Site and provide our Services. These service providers are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law.  

Protected Health Information (PHI)

If you engage us to assist with a VA disability claim, we will collect and use Protected Health Information (PHI) to process your claim accurately and efficiently. We obtain your consent to use your PHI by providing our services. You have the right to revoke this consent and access, review, and correct your PHI records. We employ robust security measures to protect your PHI, including encryption and access controls.

External Links

The Site may contain links to external websites not controlled by Shield and Sword. We are not responsible for the privacy practices of these websites.

Your Rights

You have certain rights regarding your personal information, including:

  • Accessing and reviewing your information

  • Correcting any inaccuracies

  • Requesting deletion of your information (subject to certain limitations)

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on the Site. Your continued use of the Services after the posting of any changes constitutes your acceptance of the revised policy.  

Contact Us

If you have any questions about this Privacy Policy, please contact us at [insert contact information